Glycol Down-Packing Case Study

In 2012, Lentus became a Master Distributor for Dow Corning Silicones. When Dow Chemical acquired Dow Corning, there was an opportunity presented to Lentus. They saw a growing demand for smaller packaging of heat transfer fluids, and turned to Lentus for a solution. Our strength in down-packing, customer service, and logistics made us the ideal partner to help bring Dow’s glycol-based fluids to a broader market.
Lentus completed a propylene glycol down-packing optimization case study to understand our partnership with Dow and how our process got to its current optimized state. This case study shows our achievements, how we overcame challenges, and how we are positioned as a reliable, efficient, and long-term partner to Dow.
What began with a single product has evolved into a streamlined, scalable operation that now supports over 100 customized mixtures across four major products: DOWFROST™, DOWFROST™ HD, DOWCAL™ 200, and DOWFROST™ LC 25.
Dow’s infrastructure was designed for large-volume orders, but there were some markets that needed smaller volumes, like 1-gallon bottles, 5-gallon pails, 55-gallon drums, and 265-gallon totes. Lentus stepped in to fill that gap, customizing concentrations and product color to fit specific customer needs. Lentus invested in a tank farm and installed stainless steel equipment, enhancing product quality and safety. By 2022, we were distributing over 250,000 gallons annually through a national wholesale network. Future plans have been focused on improvement and continued training to maintain quality and responsiveness. Currently, we are expanding our infrastructure to support growth and meet the increasing demands of DOWFROST™ LC 25. This investment reinforces our commitment to agile manufacturing and tailored distribution. As we continue to scale, Lentus remains a strategic asset to Dow. Leveraging our leadership in logistics, precision blending, and customer satisfaction, we are helping shape the future of the heat transfer market.